HaloITSM - Password Reset Poisoning
Published Aug 6, 2024 · Updated Oct 23, 2026
Original summary
Normalized public record · Updated Oct 23, 2026
HaloITSM - Password Reset Poisoning
Publisher and source text is retained separately from QFinch interpretation.
QFinch assessment
HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g. manually by the victim or automatically by an email client software), the password reset token is leaked to the malicious actor, allowing them to set a new password for the victim's account.This potentially leads to account takeover attacks.HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.
Evidence: public source recordsAffected products
| Affected package, product or range | Fix status |
|---|---|
| Consult the referenced vendor advisory for affected versions. | Consult source advisory |
Matching a version is only one part of assessing exposure. QFinch has not assessed your environment on this public page.
Remediation
Apply the vendor-supported fixed release or mitigation, then verify the affected component is no longer reachable.
- Confirm the affected product and reachable code path exist in your environment.
- Apply the vendor-supported patch or mitigation from the primary advisory.
- Rescan the exact deployed revision and retain verification evidence.
Evidence coverage
- SSVC priority
- MEDIUM
- Confidence
- 10%
- Aliases
- None reported
Scores appear only when corresponding evidence exists. Missing data is never interpreted as zero risk.
Sources and record history
Record history
Published Aug 6, 2024 · Last refreshed Oct 23, 2026