CVE-2021-20838
Published Nov 1, 2021 · Updated Oct 23, 2026
Original summary
Normalized public record · Updated Oct 23, 2026
Office Server Document Converter V7.2MR4 and earlier and V7.1MR7 and earlier allows a remote unauthenticated attacker to conduct an XML External Entity (XXE) attack to cause a denial of service (DoS) condition by processing a specially crafted XML document.
Publisher and source text is retained separately from QFinch interpretation.
QFinch assessment
Office Server Document Converter V7.2MR4 and earlier and V7.1MR7 and earlier allows a remote unauthenticated attacker to conduct an XML External Entity (XXE) attack to cause a denial of service (DoS) condition by processing a specially crafted XML document.
Evidence: public source recordsAffected products
| Affected package, product or range | Fix status |
|---|---|
| Consult the referenced vendor advisory for affected versions. | Consult source advisory |
Matching a version is only one part of assessing exposure. QFinch has not assessed your environment on this public page.
Remediation
Apply the vendor-supported fixed release or mitigation, then verify the affected component is no longer reachable.
- Confirm the affected product and reachable code path exist in your environment.
- Apply the vendor-supported patch or mitigation from the primary advisory.
- Rescan the exact deployed revision and retain verification evidence.
Evidence coverage
- SSVC priority
- MEDIUM
- Confidence
- 10%
- Aliases
- None reported
Scores appear only when corresponding evidence exists. Missing data is never interpreted as zero risk.
Sources and record history
Record history
Published Nov 1, 2021 · Last refreshed Oct 23, 2026