CVE-2017-12337
Published Nov 16, 2017 · Updated Oct 23, 2026
Original summary
Normalized public record · Updated Oct 23, 2026
A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded u
Publisher and source text is retained separately from QFinch interpretation.
QFinch assessment
A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded using the standard upgrade method to an Engineering Special Release, service update, or a new major release of the affected product, this vulnerability is remediated by that action. Note: Engineering Special Releases that are installed as COP files, as opposed to the standard upgrade method, do not remediate this vulnerability. An attacker who can access an affected device over SFTP while it is in a vulnerable state could gain root access to the device. This access could allow the attacker to compromise the affected system completely. Cisco Bug IDs: CSCvg22923, CSCvg55112, CSCvg55128, CSCvg55145, CSCvg58619, CSCvg64453, CSCvg64456, CSCvg64464, CSCvg64475, CSCvg68797.
Evidence: public source recordsAffected products
| Affected package, product or range | Fix status |
|---|---|
| Consult the referenced vendor advisory for affected versions. | Consult source advisory |
Matching a version is only one part of assessing exposure. QFinch has not assessed your environment on this public page.
Remediation
Apply the vendor-supported fixed release or mitigation, then verify the affected component is no longer reachable.
- Confirm the affected product and reachable code path exist in your environment.
- Apply the vendor-supported patch or mitigation from the primary advisory.
- Rescan the exact deployed revision and retain verification evidence.
Evidence coverage
- SSVC priority
- MEDIUM
- Confidence
- 20%
- Aliases
- None reported
Scores appear only when corresponding evidence exists. Missing data is never interpreted as zero risk.
Sources and record history
Record history
Published Nov 16, 2017 · Last refreshed Oct 23, 2026