CVE-2005-3893

Original summary

Normalized public record · Updated Nov 3, 2026

Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote attackers to execute arbitrary SQL commands and bypass authentication via the (1) user parameter in the Login action, and remote authenticated users via the (2) TicketID and (3) ArticleID parameters of the AgentTicketPlain action.

Publisher and source text is retained separately from QFinch interpretation.

Affected products

Matching a version is only one part of assessing exposure. QFinch has not assessed your environment on this public page.

Remediation

Apply the vendor-supported fixed release or mitigation, then verify the affected component is no longer reachable.

1. Confirm the affected product and reachable code path exist in your environment.
2. Apply the vendor-supported patch or mitigation from the primary advisory.
3. Rescan the exact deployed revision and retain verification evidence.

Evidence coverage

SSVC priority

LOW

Confidence

Not available

Aliases

None reported

Scores appear only when corresponding evidence exists. Missing data is never interpreted as zero risk.

Sources and record history

1. 21065 ↗
2. 18887 ↗
3. 20051122 OTRS 1.x/2.x Multiple Security Issues ↗
4. moritz-naumann.com ↗
5. otrs.org ↗
6. 20051122 OTRS 1.x/2.x Multiple Security Issues ↗
7. ADV-2005-2535 ↗
8. DSA-973 ↗
9. 18101 ↗
10. 21064 ↗
11. otrs-login-sql-injection(23352) ↗
12. Security advisory ↗

Record history

Published Nov 29, 2005 · Last refreshed Nov 3, 2026